Terms of Service

• You must provide accurate information and keep your account credentials secure.
• You are responsible for activity that occurs under your account.
• You must be at least 13 years old to use Boxely.

You agree not to:

• Use Boxely for any unlawful purpose or to store unlawful content.
• Attempt to disrupt, reverse engineer, or gain unauthorized access to the service.
• Infringe the intellectual property or privacy rights of others.
• Abuse, overload, or interfere with the service or other users.

You retain ownership of the inventory content and photos you add to Boxely. You grant us the limited rights needed to store, process, and display that content for the purpose of providing the service to you. You are responsible for the content you upload and for having the rights to it.

• Boxely offers a permanent Free plan and paid Pro and Enterprise plans. Depending on where you subscribe, paid plans are billed through Stripe (on the web), Google Play (Android), or Apple (iOS) on the cadence shown at checkout.
• The Free plan lets you evaluate Boxely before upgrading. It is a plan, not a time-limited trial — paid plans do not currently include a separate free trial period.
• Plan limits (such as the number of active containers and photos per item) apply according to your tier.
• You can cancel anytimefrom your account. Cancellation stops future renewals; your paid features remain available until the end of the period you have already paid for (your paid-through date). Because entitlement is shared across web, Android, and iOS, a subscription is managed through the store you bought it from — Boxely billing on the web, Google Play, or the App Store.

• Subscriptions.Refund requests are reviewed on a case-by-case basis through support or the relevant app store’s tools. Refunds are not automatic and are not self-serve. If a refund is approved, premium access is removed once the payment provider confirms the refund; until then, canceling simply stops future renewals and keeps access through your paid-through date.
• Add-on packs. One-time container packs are also reviewed case-by-case. Where an approved refund covers unused container credit, that credit is removed where possible; if the credit has already been used, it is handled by manual support review. A refund never reduces your allowance below zero and never deletes your inventory data.
• Purchases made through Google Play or the App Store are also subject to those stores’ own refund policies. To request a refund, contact us at support@boxelyapp.com.

We work to keep Boxely available and reliable, but the service is provided “as is” without warranties of any kind. We may modify, suspend, or discontinue features at any time.

To the maximum extent permitted by law, Boxely and HMB Software are not liable for any indirect, incidental, or consequential damages, or for loss of data, arising from your use of the service. Keep your own backups of information that is important to you.

You may stop using Boxely and delete your account at any time. We may suspend or terminate accounts that violate these Terms.

We may update these Terms from time to time. When we do, we will revise the “Last updated” date above. Continued use of Boxely after changes take effect constitutes acceptance of the updated Terms.

Questions about these Terms? Email support@boxelyapp.com.